Taylah Kitson
28 Aug 2026
We recently had our roof replaced by Primeline Roofing and overall we’ve been happy with the experience. From what we can see, the finished roof looks great, and after years of worrying whenever it rained, it’s honestly…

Behind every successful roofing project is a team that understands the work, communicates clearly and takes pride in the finished result. The Primeline Roofing team brings practical experience, local knowledge and hands-on roofing skill to every repair, replacement, maintenance and installation project.
Sam is the project manager and will answer your call, climb your ladder, and quote your job. He's been on roofs across the Illawarra for years, and Primeline Roofing with his partner Lauren sets the standard of work matters to them personally, not just professionally.
Off the tools, Sam is dad to Harvey and partner to Lauren. He works hard. That's why they run Primeline the way they do: honest quoting, tight crews, jobs finished on time. Your roof gets sorted properly so his weekends and yours actually feel like weekends.
When you ring Primeline, you're getting speed and honesty. You're getting Sam and Lauren, their crew, and the kind of straight-talking service that built the business in the first place.

With decades of roofing experience, Greg keeps an eye on the detail. He has seen it all and done it all, and has a large list of contacts within the industry. Starting out as a roof tiler, he even worked on Parliament House back in the day.
Greg knows restorations, repairs and, most importantly, won't suggest a product you don't need. If Primeline can't fit into your schedule, he'll pull out his rolodex of contacts to pass the job to someone who can assist you.
They don't make them like Greg any more, and he is one of Primeline's most valuable team members.

Our crew travels, licensed and insured, and on site every day across Wollongong, the South Coast, Southern Highlands and Western Sydney, Penrith and the Blue Mountains.
The same team that quotes your job completes or Project Manages the full roof replacement and process to ensure your happy with the final result.

When customers contact Primeline Roofing, they are dealing with a team that understands real roofing problems. Whether the issue is a leaking roof, damaged metal sheets, failed flashing, rust, storm damage, ageing roofing or a planned roof replacement, our team can help guide the next step.
We keep customers informed from quote to completion, so there is no confusion about the scope of work or recommended solution.
Roofing must be done correctly. Our team focuses on proper preparation, installation and repair methods.
We work carefully around homes, driveways, gardens, access points and finished areas.
Every roof is different. We assess the property and provide a solution based on what the roof actually needs.
Our team works across Wollongong, Illawarra, Shellharbour, Oak Flats, Kiama, Nowra, Ulladulla, Moss Vale, Bowral, Mittagong, South Coast NSW, the Southern Highlands and Western Sydney (including Campbelltown, Narellan and Camden).
From the first call to the final clean-up, you'll always know what's happening and what it costs.
Tell Sam what's going on with your roof. Five-minute chat, no sales pitch.
We get up on the roof, take photos, and identify the actual cause not just symptoms.
Repair vs. replace options in writing. No surprise extras, no pressure to decide.
Licensed crew, SafeWork NSW compliant, site left tidy. Workmanship warranty in writing.
We're South Coast owned and operated. Sam answers his own phone. The same crew who quotes your job does the work no subcontractors you've never met turning up in an unmarked ute. Every job is fully licensed (#490166C), fully insured and finished to a standard we'd be happy to put our name on, because we do.
Repair if we can, replace if we must. We'll tell you which and why.
Full colour and profile range replacement work matches what's already there.
Detailed reports and photos to support storm-damage claims with your insurer.
Magnetic sweep, gutter flush, rubbish removed. We leave it cleaner than we found it.
"Sam and the team replaced our tile roof with Colorbond after the last big storm. Quoted Monday, started the following week, finished on time and on budget. The site was spotless every afternoon. Couldn't recommend them more."
Sarah M. Thirroul · Verified Google review
Free on-site quotes across the Illawarra, South Coast & Western Sydney usually booked within 24 hours.
Not stock photos or curated case studies. Each card is a job our crew logged on site — the suburb, the date, the work completed and the photos taken that day.
Logged on site by our crew · street addresses withheld for customer privacy
The same reviews shown on our Google Business Profile.
Swipe to read all 21 Google reviews →
Rated 5.0 on Google
Practical advice, honest pricing and quality workmanship across Wollongong, Illawarra, South Coast NSW, the Southern Highlands and Western Sydney. Free, no-obligation quotes within 24 hours.
Monday to Sunday · NSW Wide Team
We are fully licensed, fully insured and fully documented. Every licence, certificate of currency, safety ticket and warranty listed below is real, current and available on request to booked clients. We publish the facts here and redact only personal and security-sensitive details — addresses, policy numbers, staff names, dates of birth and card numbers — so being transparent with you never puts our people or your property at risk.
NSW Fair Trading contractor licence No. 490166C, held by Primeline Roofing Pty Limited (ABN 21 690 893 022). You don't have to take our word for it — check the licence yourself on the Service NSW public register before you book.
Available on request to booked clients: Licence certificate (full copy)
Public & products liability of $20,000,000 held with The Hollard Insurance Company Pty Ltd through Hollard Commercial Insurance, written specifically for roofing contracting. Current certificate of currency runs to 13 October 2026 and includes $250,000 for property in our care, custody or control.
Available on request to booked clients: Public liability certificate of currency (unredacted, incl. policy number)
Workers insurance held with icare NSW (claims managed by QBE) under the Workers Compensation Act 1987 (NSW), classified 422300 Roofing Services and current to 21 October 2026. Every worker and deemed contractor on your roof is covered, so you are never exposed as the principal contractor.
Available on request to booked clients: icare certificate of currency
Crews hold Working at Heights (RIIWHS204D), White Card construction induction and Elevated Work Platform tickets. Roof work is carried out to SafeWork NSW height-safety requirements, with a site-specific SWMS issued for every job.
Available on request to booked clients: SWMS, height-safety plan and copies of crew tickets for your job
Working With Children Checks are held for work on school, childcare and family-home sites. Any WWCC number we give you can be verified directly with Service NSW — we encourage it.
Available on request to booked clients: WWCC numbers for attending crew, so you can verify them yourself
Every job is quoted in writing with a defined scope, and backed by our 10-year workmanship warranty alongside the manufacturer's material warranty (including BlueScope Colorbond®). Nothing is verbal.
Available on request to booked clients: Written warranty document and manufacturer warranty paperwork on completion
Licences, tickets and insurance certificates are checked before a crew is put on site and re-checked at every renewal. Anything published publicly here is redacted by policy — no business or site addresses, policy numbers, staff names, dates of birth, card numbers or QR codes.
Available on request to booked clients: Unredacted originals, supplied direct to booked clients
Enquiry details you send us are handled under our privacy policy and used only to quote and deliver your job. All work is carried out under our written terms and conditions.
Book with Primeline and you receive the complete, unredacted documentation set for your job. Ask for any item at any time; if we can’t produce it, you shouldn’t hire us.
Transparent, not exposed
We publish what proves we’re legitimate and withhold what could be misused. Full documents go direct to the client who booked the job — never posted publicly.
Request our documentsGood builders are judged by how they handle the jobs that don’t go to plan. If you’re unhappy with any part of our work, here is exactly what happens — no runaround.
1. Tell us
Call (02) 4217 7737 or email us with your address and what's wrong. Photos help but aren't required.
2. Acknowledged in 1 business day
We confirm we've received your complaint and give you a named person handling it.
3. Inspection ASAP
Contact our customer service team and we'll arrange an on-site inspection as soon as possible, at no cost, with a written assessment and a proposed fix.
4. Rectified
Covered defects are repaired under our 10-year workmanship guarantee, and we stay in contact until you're satisfied the work is right.
Have any questions? We're here to help!