What areas does Primeline Roofing service?

We service the entire Illawarra, South Coast and Southern Highlands regions of NSW, including Wollongong, Shellharbour, Kiama, Dapto, Corrimal, Thirroul, Albion Park and surrounding suburbs.

Are you licensed and insured?

Yes. Primeline Roofing is fully licensed and insured, including public liability and workers compensation, for residential and commercial roofing work across NSW.

Do you offer free quotes?

Yes we offer free, no-obligation on-site quotes for metal roofing, roof restorations, cladding and repairs across the Illawarra, South Coast and Western Sydney.

How long does a Colorbond® metal roof last?

A professionally installed Colorbond® metal roof typically lasts 40-70 years, with BlueScope offering manufacturer warranties of up to 36 years on the steel itself in many environments.

Can you help with insurance claims for storm damage?

Yes we provide detailed inspection reports, photographs and itemised quotes to support insurance claims, and can liaise directly with your insurer or assessor.

Our Warranty

10-Year Workmanship Guarantee, Backed By Colorbond® Materials

Two layers of cover on every roof we install: our labour, and the steel itself.

10-year workmanship guarantee

Every roof we install is backed by a 10-year guarantee on our workmanship — flashings, fixings, penetrations and detailing. If something we installed fails, we come back and put it right.

Colorbond® steel material warranties

We install genuine Colorbond® steel made by BlueScope. Those sheets carry BlueScope's own manufacturer warranty, which varies by product and site conditions. We register your materials and hand over the paperwork at completion.

Licensed and insured

Work is carried out under NSW Fair Trading Contractor Licence 490166C, with $20m public liability and current workers compensation cover. Certificates are available on request.

The simple version

• Your warranty starts the day the job is signed off.
• It covers the work we performed and the materials we supplied.
• It doesn't cover storm, impact or third-party damage, or work later altered by others.
• Nothing here reduces your rights under Australian Consumer Law.

Full written warranty terms and manufacturer documentation are issued with your handover pack, and are available on request before you commit. Verify our licence on Service NSW.

Want a copy of the warranty?

Ask us and we'll send the written terms with your quote — no obligation.

Request the warranty terms Call (02) 4217 7737

Trust & Compliance — everything we hold, and how to check it

We are fully licensed, fully insured and fully documented. Every licence, certificate of currency, safety ticket and warranty listed below is real, current and available on request to booked clients. We publish the facts here and redact only personal and security-sensitive details — addresses, policy numbers, staff names, dates of birth and card numbers — so being transparent with you never puts our people or your property at risk.

Licensed & independently verifiable

NSW Fair Trading contractor licence No. 490166C, held by Primeline Roofing Pty Limited (ABN 21 690 893 022). You don't have to take our word for it — check the licence yourself on the Service NSW public register before you book.

Available on request to booked clients: Licence certificate (full copy)

Verify our licence on Service NSW

$20m public liability — current cover

Public & products liability of $20,000,000 held with The Hollard Insurance Company Pty Ltd through Hollard Commercial Insurance, written specifically for roofing contracting. Current certificate of currency runs to 13 October 2026 and includes $250,000 for property in our care, custody or control.

Available on request to booked clients: Public liability certificate of currency (unredacted, incl. policy number)

Request our certificate of currency

Workers compensation in place

Workers insurance held with icare NSW (claims managed by QBE) under the Workers Compensation Act 1987 (NSW), classified 422300 Roofing Services and current to 21 October 2026. Every worker and deemed contractor on your roof is covered, so you are never exposed as the principal contractor.

Available on request to booked clients: icare certificate of currency

About icare workers insurance Request our certificate of currency

Height safety & high-risk work

Crews hold Working at Heights (RIIWHS204D), White Card construction induction and Elevated Work Platform tickets. Roof work is carried out to SafeWork NSW height-safety requirements, with a site-specific SWMS issued for every job.

Available on request to booked clients: SWMS, height-safety plan and copies of crew tickets for your job

SafeWork NSW height safety guidance High risk work licences

Safe around families & schools

Working With Children Checks are held for work on school, childcare and family-home sites. Any WWCC number we give you can be verified directly with Service NSW — we encourage it.

Available on request to booked clients: WWCC numbers for attending crew, so you can verify them yourself

Verify a WWCC on Service NSW Check a White Card

Warranties & written scope

Every job is quoted in writing with a defined scope, and backed by our 10-year workmanship warranty alongside the manufacturer's material warranty (including BlueScope Colorbond®). Nothing is verbal.

Available on request to booked clients: Written warranty document and manufacturer warranty paperwork on completion

Terms & conditions

How we verify credentials

Licences, tickets and insurance certificates are checked before a crew is put on site and re-checked at every renewal. Anything published publicly here is redacted by policy — no business or site addresses, policy numbers, staff names, dates of birth, card numbers or QR codes.

Available on request to booked clients: Unredacted originals, supplied direct to booked clients

Verify our licence on Service NSW

Your data & our terms

Enquiry details you send us are handled under our privacy policy and used only to quote and deliver your job. All work is carried out under our written terms and conditions.

Your compliance pack — available upon request

Book with Primeline and you receive the complete, unredacted documentation set for your job. Ask for any item at any time; if we can’t produce it, you shouldn’t hire us.

NSW Fair Trading contractor licence certificate
$20m public liability certificate of currency
icare workers compensation certificate of currency
Working at Heights, White Card & EWP tickets
Working With Children Check numbers for verification
Job-specific SWMS and height-safety plan
Written scope, quote and 10-year workmanship warranty

Transparent, not exposed

We publish what proves we’re legitimate and withhold what could be misused. Full documents go direct to the client who booked the job — never posted publicly.

Request our documents

If something isn’t right — our complaints & resolution process

Good builders are judged by how they handle the jobs that don’t go to plan. If you’re unhappy with any part of our work, here is exactly what happens — no runaround.

1. Tell us
Call (02) 4217 7737 or email us with your address and what's wrong. Photos help but aren't required.
2. Acknowledged in 1 business day
We confirm we've received your complaint and give you a named person handling it.
3. Inspection ASAP
Contact our customer service team and we'll arrange an on-site inspection as soon as possible, at no cost, with a written assessment and a proposed fix.
4. Rectified
Covered defects are repaired under our 10-year workmanship guarantee, and we stay in contact until you're satisfied the work is right.

Contact customer service — (02) 4217 7737 Read our warranty terms